Allied-telesis AT-8116 Manual de usuario descargar pdf (Pagina 77)

16-1

Chapter 16

Software Troubleshooting

This chapter provides troubleshooting hints for problems you may

encounter when trying to manage the AT-8116 using an SNMP

Management System.

❑ If your SNMP Manager has trouble communicating with the

SNMP Agent in the Switch, check your SNMP configuration

parameters.

❑ Your Network Administrator can help determine if your IP

configuration (IP Address, netmask and broadcast address) is

correct. If the SNMP management workstation is on a different

network, be sure that you have defined an appropriate Default

Gateway IP Address.

❑ Check the community string configuration by using the get-

comm * command.

❑ If you are not receiving any traps, check that you have

correctly entered the SNMP Management Workstation

address in the trap receiver table. Display the table using the

get-trap-tbl command. Check that both the IP Address and

the community string are correct.

❑ If the network management station does not receive

authentication failure traps, check for the Authentication

Mode using the get-auth command.

❑ Check that you have a correct physical connection to the

Switch. Check the LINK status.

❑ Test the connection to the SNMP Management Station by

pinging it. Use the CLI: ping.

❑ If the network’s physical topology has changed recently (e.g.

an SNMP Management Station has been moved from one

segment to another), the ARP cache may be out of date. You

can use the del-arp-entry command to flush the cache.

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Allied-telesis AT-8116 Manual de usuario Pagina 77