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AT-29xx Series Gigabit Ethernet Adapters Installation Guide
121
Software Problems and Solutions
Microsoft Remote
Installation
Service (RIS)
Instructions
Problem: Microsoft Remote Installation Service (RIS) installation fails for
both Windows 2000 and Windows XP.
Solution: Refer to Microsoft Article Q246184, "How to Add Third-Party
OEM Network Adapters to RIS Installations."
Windows 2000 Image
To deploy a Windows 2000 Image, perform the following procedure.
1. Verify that the Windows 2000 RIS server has Service Pack 3 or later
installed.
2. Follow the steps in the Microsoft Article Q246184 at http://
support.microsoft.com/default.aspx?scid=kb%3ben-us%3b246184.
Skip step 1 because it has been done already.
Windows XP Image
To deploy a Windows XP Image, follow the steps in the Microsoft Article
Q246184 at http://support.microsoft.com/default.aspx?scid=kb%3ben-
us%3b246184.
Windows 2000
and Windows
Server 2003
This section lists known problems and solutions when using Windows
2000 or Windows Server 2003.
Problem: IP address is configurable on a member of the team.
Solution: When a team is created, the TCP/IP properties for the adapters
are unselected. Then you can select and configure TCP/IP properties of
the adapters and configure an IP address manually. This is a limitation of
the Windows 2000 network installation paradigm where this invalid
configuration is still allowed.
Problem: When creating 64 VLANs, all virtual adapters show
disconnected or one of the 64 VLANs show disabled.
Solution: The maximum VLAN configurations are 63 tagged and one
untagged VLAN ID 0. If 64 tagged VLANs are created, they are
disconnected. A reboot is required and only 63 tagged VLANs show links,
while a 64th is disabled.
Miscellaneous The following table lists known miscellaneous problems and solutions:
Problem: When the bus on the system is operating at PCI mode, the
adapter performs at PCI mode if it is added by the Hot Plug application.
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