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User Guide NetXtreme II
January 2010
Broadcom Corporation
Document ENGSRVT52-CDUM100-R Troubleshooting: Broadcom NetXtreme II™ Network Adapter User Guide Page 235
Troubleshooting: Broadcom NetXtreme II™
Network Adapter User Guide
• Hardware Diagnostics
• Checking Port LEDs
• Troubleshooting Checklist
• Checking if Current Drivers are Loaded
• Running a Cable Length Test
• Testing Network Connectivity
• Microsoft Virtualization with Hyper-V
• Removing the Broadcom NetXtreme II Device Drivers
• Upgrading Windows 2000 Server to Windows Server 2003
• Upgrading Windows Operating Systems
• Preparing an Answer File for Unattended Installation
• Broadcom Boot Agent
• Broadcom Advanced Server Program (BASP)
•Linux
• Miscellaneous
HARDWARE DIAGNOSTICS
Loopback diagnostic tests are available for testing the adapter hardware. These tests provide access to the adapter internal/
external diagnostics, where packet information is transmitted across the physical link (for instructions and information on
running tests in an MS-DOS environment, see User Diagnostics; for Windows environments, see Running Diagnostic Tests).
CHECKING PORT LEDS
See Network Link and Activity Indication to check the state of the network link and activity.
- User Guide NetXtreme II 1
- FUNCTIONAL DESCRIPTION 3
- FEATURES 4
- TCP OFFLOAD ENGINE (TOE) 5
- POWER MANAGEMENT 6
- ADAPTIVE INTERRUPT FREQUENCY 6
- TYPES OF TEAMS 10
- LINK AGGREGATION (802.3AD) 11
- SLB (AUTO-FALLBACK DISABLE) 12
- OF TEAMS 12
- EXECUTIVE SUMMARY 14
- GLOSSARY 15
- TEAMING CONCEPTS 17
- SOFTWARE COMPONENTS 21
- HARDWARE REQUIREMENTS 23
- TEAMING SUPPORT BY PROCESSOR 24
- SELECTING A TEAM TYPE 26
- TEAMING MECHANISMS 27
- WAKE ON LAN 38
- PREBOOT EXECUTION ENVIRONMENT 38
- ENERAL NETWORK CONSIDERATIONS 39
- SPANNING TREE ALGORITHM 43
- LAYER 3 ROUTING/SWITCHING 44
- TEAMING WITH MICROSOFT NLB 45
- APPLICATION CONSIDERATIONS 46
- TEAMING AND NETWORK BACKUP 50
- TEAMING CONFIGURATION TIPS 54
- FREQUENTLY ASKED QUESTIONS 55
- PPENDIX A: EVENT LOG MESSAGES 58
- Adapter User Guide 63
- ADDING VLANS TO TEAMS 65
- BASP SUBAGENT 67
- BASP EXTENSIBLE-AGENT 68
- SYSTEM REQUIREMENTS 69
- SAFETY PRECAUTIONS 70
- PREINSTALLATION CHECKLIST 70
- NSTALLATION OF THE ADD-IN NIC 71
- ENABLING THE MBA DRIVER 74
- CONFIGURING THE MBA DRIVER 74
- SETTING UP THE BIOS 75
- RED HAT LINUX PXE SERVER 75
- MS-DOS UNDI/INTEL APITEST 75
- LINUX ISCSI BOOT SETUP 86
- SCSI BOOT REMOTE INSTALLATION 87
- SCSI CRASH DUMP 90
- SCSI OFFLOAD 91
- NetXtreme II User Guide 100
- SCSI OFFLOAD FAQS 102
- APPLICATIONS 103
- .NET FRAMEWORK REQUIREMENT 104
- USING THE INSTALLER 104
- USING SILENT INSTALLATION 105
- PREINSTALLATION REQUIREMENTS 108
- OVERVIEW 108
- SING KEYWORDS FOR THE DRIVERS 113
- Network Adapter User Guide 115
- LIMITATIONS 122
- PACKAGING 123
- PATCHING PCI FILES (OPTIONAL) 127
- NETWORK INSTALLATIONS 128
- 2X DRIVER 129
- 2I DRIVER 130
- DRIVER DEFAULTS 131
- DRIVER MESSAGES 132
- 2 AND BNX2X DRIVER 133
- TEAMING WITH CHANNEL BONDING 136
- STATISTICS 136
- LINUX ISCSI OFFLOAD 137
- LINUX ISCSI OFFLOAD FAQ 139
- NSTALLING THE DRIVER SOFTWARE 148
- REMOVING THE DEVICE DRIVERS 150
- ONOLITHIC DRIVER 153
- USING THE INTERFACE 157
- VIEWING VITAL SIGNS 161
- VIEWING DRIVER INFORMATION 163
- VIEWING RESOURCE INFORMATION 164
- VIEWING HARDWARE INFORMATION 167
- TESTING THE NETWORK 168
- RUNNING DIAGNOSTIC TESTS 170
- ANALYZING CABLES 172
- SETTING ADAPTER PROPERTIES 174
- CONFIGURING SYSTEM SETTINGS 178
- VIEWING STATISTICS 179
- VIEWING LICENSES 186
- CONFIGURING TEAMING 187
- TEAM TYPES 188
- LIVELINK 189
- USING EXPERT MODE 200
- VIEWING BASP STATISTICS 208
- SUPPORTED OPERATING SYSTEMS 209
- INSTALLATION 209
- INTERFACE SPECIFICATIONS 211
- NIC PHYSICAL CHARACTERISTICS 212
- NIC POWER REQUIREMENTS 212
- ENVIRONMENTAL SPECIFICATIONS 213
- FCC NOTICE 214
- VCCI NOTICE 215
- CE NOTICE 217
- INDUSTRY CANADA, CLASS B 223
- INDUSTRY CANADA, CLASS A 223
- INDUSTRY CANADA, CLASSE B 224
- INDUSTRY CANADA, CLASSE A 224
- OREA ONLY) 225
- A CLASS DEVICE 226
- PERFORMING DIAGNOSTICS 228
- DIAGNOSTIC TEST DESCRIPTIONS 232
- TROUBLESHOOTING CHECKLIST 236
- RUNNING A CABLE LENGTH TEST 237
- TESTING NETWORK CONNECTIVITY 237
- SINGLE NETWORK ADAPTER 240
- TEAMED NETWORK ADAPTERS 241
- BROADCOM BOOT AGENT 244
- MISCELLANEOUS 246
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